All Tees are printed and shipped from the USA (We do offer international shipping)
444 Virtues ships from the USA, and ships both domestically and internationally.
Since we are a small business we use a Made-to-Order production model. This means we print the design onto the garment once an order is placed. This allows us to not have a backlog of inventory that isn't selling, meaning we can keep this business running smoothly.
Package Arrival Time
It takes on average 24 hours for an order to be processed and produced; under normal circumstances it will be shipped within 48 hours of making a purchase.* 444 Virtues ships with USPS. Once your package arrives in the post office, you will receive your items from 2-7 days on average, in the USA.
Most international shipments can take anywhere from 2-5 weeks to arrive. On occasions when the post office is overwhelmed with orders, shipping times may be longer. Please consider this before purchasing and we thank you for your patience. You can refer to your tracking and rest assured, your order should arrive.
*Excludes orders placed on Postal Holidays, Weekends, Pre-Orders, and Pending Payments
Delayed Arrival Time
Delivery expectations are not guarantees by either 444 Virtues nor the USPS. While most orders arrive within delivery expectation time frames, some orders may arrive 1-7 days after this date due to unexpected events such as inclimate weather, postal staff shortages, natural disasters, broken down delivery vehicles or misplaced/rerouted parcels. Please be aware of this and reference your tracking number for further updates.
Custom Fees / Sales Tax
If placing an order to be delivered outside of the USA, your order may be subject to additional charges. International customers are responsible for any customs, duties, taxes, VAT, charges, or other fees that may incur due to importing into the buyer's country. 444 Virtues is not responsible for any of these additional charges. Please refer to your country's laws and import taxes for further information.
Order Stuck / Not Moving
Some orders may go to one or several countries on its route to you. These are regional distribution centers, and this is part of the normal course of the shipping procedure for international orders. If you live in the USA, and your tracking number says your package is outside of the USA, this may be due to a mistake on USPS's behalf and it will get rerouted back to you. If this does happen, your parcel may experience delays but still will arrive once it is back on route.
Tracking Says Package Has Arrived (But Hasn't)
If your tracking states that your order has arrived but you do not see it, it is usually in 1 of 6 places.
1. Check your mailbox. Sometimes packages are small enough to fit in a mailbox and are placed in there.
2. Your order is at your local post office and customs need to be paid in order for you to receive it. Your post office may also hold your package for other reasons.
3. Your postal carrier has not completed its delivery. Sometimes postal carriers complete delivery 1-2 days later, even though tracking has been updated to declare completion.
4. Your package is at another location associated with your address or family.
5. Your package may be at another post office that is local to you, and needs to be picked up there.
6. The post office misplaced or lost a package. Please contact your local post office and fill out a missing package form, sometimes they may be able to find it this way.
If you still cannot find your package after completing these steps, please email us with your order number in the email title and we will gladly help you out.
Orders With Multiple Tracking Numbers
If you place multiple orders within 24 hours shipping to the same location, we may combine them and provide a single tracking number for logistical reasons. Conversely, some orders may be split into separate shipments with multiple tracking numbers, depending on the items ordered.
Cancelling an Order
In order to maintain fast shipping times, most orders are processed and produced within 24 hours and shipped not long afterwards.
Occasionally we can cancel it if we haven't produced the garment already, but once it's made we send it out immediately. Please carefully assess your order before placing it as we cannot modify your order once it is shipped out. Please include your order # in the email title when emailing us inquires about your order.
Changing Shipping Address
Once your order is shipped out, we are not able to intercept or re-route any orders to a different address. Please carefully assess your order before placing it, especially if you are in the process of moving to a new address or if you are living in a temporary residence. If an order is placed and the package is shipped out, we are not able to intercept it after this point. If you entered a valid shipping address, the postal system will ship it to that address. 444 Virtues is not responsible for packages that are sent to mis-labeled addresses.
Order Mistake
If you place an order by mistake and need to cancel it, we may be able to cancel it, only if the order has not yet been put into production. If an order is placed and has entered into production, we are not able to cancel it after this point, and 444 Virtues is not responsible for cancelling an order.
Wrong Items / Manufacturer Defects
In the rare and unlikely event that you receive defective items, missing items, or the wrong order please email us with your name, order #, a photo of the problem, and a brief explanation.
We will arrange an exchange/refund with you.
Returns
As per store policy.
- We create high-quality, made-to-order t-shirts.
- Our small business caters to fans of Hip-Hop who seek unique designs.
- As each item is custom-made, we do not offer returns/refunds unless there is a product defect.
- If there are any manufacturer faults, please reach out, and we will consider a replacement/refund under those circumstances.
Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.
Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.
“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™